Frequently asked questions

Retirement Living at St Faber’s Green.

What is St Faber’s Green?

St Faber’s Green will be a boutique retirement and aged care village wholly owned and operated by the Greengate Group. Greengate are creators of inner city retirement and aged care communities. St Faber’s Green will be a registered retirement scheme with the Department of Housing and Public Works, which operates under the Retirement Villages Act 1999 (QLD). The scheme operator for the village will be St Faber’s Green Retirement Village Pty Ltd. St Faber’s Green has been purposely designed to allow people to age in place and has extensive common areas for our residents to enjoy. The village will comprise 92 independent living apartments and 78 aged care beds.

Do I own my own apartment?

Your apartment is a leasehold independent living unit. This is the most common form of retirement accommodation in Australia. This means that the ownership of your apartment remains with St Faber’s Green Retirement Village and you take out the balance of a 99-year Sublease. This lease provides you with exclusive rights to reside in your unit for a 99 year period. As a resident at St Faber’s Green, you will have the right to use the village’s amenities, communal facilities and common areas.

Do I pay stamp duty?

There is no stamp duty applied to St Faber’s Green apartment ownership.

What certainty do I have that I am totally secure in the occupancy of my apartment?

Your lease is registered on the title deed for your unit and is lodged with the Queensland Department of Natural Resources, Mines and Energy. Additionally, the Retirement Villages Act 1999 (QLD) provides comprehensive protection to all owners of retirement village units. These protections are explained fully in your Lease Agreement and the Public Information Document (PID) which is provided to you when you decide to purchase.

Purchasing at St Faber’s Green.

How do I purchase an apartment at St Faber’s Green?

In the initial stages, choose your preferred apartment and submit an Expression of Interest form. This will reserve your preferred apartment until the village is registered, which we expect to be at the end of December 2018.

When the village is registered, Greengate will issue you or your solicitor the Residence Contract documents, including disclosure documents and the Agreement for Sublease. These documents outline all the details about your apartment and the village. The Agreement for Sublease will need to be signed and returned, along with a deposit cheque for $5,000, to secure your preferred apartment. Your deposit cheque will be held in trust by Minter Ellison Lawyers until settlement. The balance of your agreed purchase price (ingoing contribution) is payable on the settlement date.

It is important you feel that buying an apartment at St Faber’s Green is the best option for you and your personal needs and circumstances. Before signing the Residence Contract pertaining to the apartment you would like to purchase, we strongly encourage you to read through and discuss both the PID and Residence Contract with a legal and/or financial advisor. It is important that you seek an explanation of anything you do not understand.

What if I change my mind?

We understand your circumstances may change once you have reserved your apartment.

There is NO penalty should you need to change your decision, and should this occur, all we ask is that you notify us in writing at any time before the Commencement Date. Any money you have given us as a deposit will be fully refunded to you.

What costs will there be when I buy an apartment at St Faber’s Green?

Residents will pay a one-off ingoing contribution (purchase price), which will include the deposit amount, on entering the village.

Residents are responsible for the costs of their own:

- Electricity usage
- Water usage
- Telephone
- Pay TV and internet charges
- Contents insurance
- General living expenses.

What other costs are associated with purchasing an apartment?

You may need to consider the following costs when purchasing an apartment:

- A solicitor to review the contract
- Real Estate agency costs to sell your current home
- Removalist costs to move from your current home into your new apartment
- Window coverings for your new apartment
- First month of recurrent fees for your new apartment.

What ongoing costs will there be while living at St Faber’s Green?

A General Services Fee (similar to a body corporate fee but includes much more) is charged monthly. This fee, which includes a contribution to the Maintenance Reserve Fund, covers the operating costs of the village including:

- Local government rates (land and waste water)
- Electricity for all common areas
- Common area utility costs: cleaning, gardening, maintenance and building insurance
- Provision of 24-hour emergency support system
- Village management and administration including the cost of employing the village staff
- Cost of maintaining safety equipment including fire and lift services.

Living at St Faber’s Green.

How is the village managed and operated?

We build our communities/villages with our residents in mind and manage them with a professional team for their comfort and well-being. A Village Manager and their team will ensure that the facilities and maintenance of the property are kept to a high standard to maintain your beautiful environment and investment. On-site management is available during the day, for your convenience.

How do residents have a say in the operation and maintenance of the village?

Residents are encouraged to elect a Residents Committee which meets on a regular basis to:

- Provide feedback to the Village Manager on preferred activities and optional services
- Make recommendations to modify the village rules
- Address other matters in accordance with the Retirement Villages Industry Code of Practice Regulation.

Apartment Features

Apartments feature a large balcony suitable for relaxation and entertaining as well as spacious bedrooms and bathrooms that allow for modifications if required in the future.

While the apartments have been cleverly designed to maximise natural light, be warm in winter and allow for cooling breezes in summer, reverse cycle air-conditioning is also installed in your apartment to provide you with further year round comfort. The clever passive heating and cooling design of your apartment should mean comparatively lower energy required to light, heat and cool your apartment.

Can I make changes to my apartment?

You are welcome to discuss with your Village Manager any changes you would like to make within your apartment. You may choose to change paint colour and floor coverings at your own expense. Decorating to your own personal taste with approved picture hanging and non-structural additions such as shelving and storage is allowed. Depending on the nature of the request, we may allow changes to the apartment prior to settlement. However, if you are unable to complete your purchase for whatever reason, we may ask you to meet the costs of any changes we need to make.

What assistance can I receive in my independent living apartment?

We can organise a range of personal services for you in your apartment. We can assist you in accessing government subsidised services or if available, private fee for service care and support services.

The village offers services packages which include:

- 3 meals a day which are prepared on-site. These meals can be arranged to be delivered to your
apartment or you are welcome to eat in the dining room
- Fortnightly cleaning of your unit
- Fortnightly changing and washing of your linen and towels.

Other optional extra services include:

- In-home housekeeping (cleaning and laundry)
- Personal care assistance - e.g. showering, medication prompting
- Shopping and errands
- Care recommendations and health checks
- Liaison for specific care-based services and organisations - including ACAT checks and arranging community care packages.

Security

Access to your apartment floor will be controlled by electronic swipe card and/or by intercom which you can control from within your apartment. Access to the village during the day is through the main reception. In the evening, the village is secured and only accessible by residents, however your video intercom will allow visitors to access your apartment via the basement or ground floor gates and lifts. CCTV monitoring is installed through the building common areas and village grounds.

What happens if there is an emergency?

A 24-hour emergency call service is provided by Safetylink. The emergency buttons are located in your apartment’s bathroom and main bedroom. If required, our system can be adapted to a waterproof pendant that is worn at all times for your peace of mind. You will need a telephone landline connected to your apartment and a handset in your unit to connect to the emergency call system.

Will I be able to move to the Residential Aged Care if I need to?

We will be able to assist you in remaining in your independent living apartment or assist in your move to the on-site nursing care facility (subject to availability).

What about organised social activities?

You can do a little or a lot, the choice is yours! We will organise a range of social events, including dinners, theatre and gallery trips, guest speakers as well as computer and cooking classes, just to highlight a few.

Can family and friends stay?

Friends and family are welcome to stay and use the communal facilities while in your company. We would appreciate however, for the security and peace of mind of other residents, that you inform the Village Manager when you are expecting overnight guests.

Can I bring my pet with me?

We recognise some residents enjoy the companionship of pets. We accept small well-trained pets in the village, but as you will appreciate, this must be balanced with the practicalities of apartment living and the comfort of all our residents. The guidelines for keeping pets are detailed in the village rules.

What Communal and Recreational Facilities are available at St Faber's Green?

Available to all residents is the full use of the recreational areas such as the café, library, lounge area, gym, therapy rooms and outdoor barbeque area.

What about parking for me and my visitors?

If you drive, a space will be available for you to park in the secure basement. You must have a current drivers licence and the vehicle must be registered. Visitors, friends and family may park in the allocated visitor car spaces.

What about extra storage?

Additional lockable storage is available in the basement area for a small weekly fee.

What if I go away on holidays?

Enjoy yourself! We can collect the mail and water your plants until you come home.

Gardens and Maintenance

General maintenance and cleaning of the common areas is our responsibility. If you require maintenance in your apartment, such as changing a light bulb, we are able to assist. Gardens are maintained by our onsite team.

Garbage Disposal

On each level there is a waste disposal shoot that sorts your waste for you. Simply select the type of waste you have and place it in the shoot. Clever and convenient!

Smoking

St Faber’s Green is a non-smoking village.

Leaving St Faber's Green.

What costs are payable when leaving my apartment at St Faber’s Green?

When leaving St Faber’s Green, you will be charged an Exit Fee. You may also be required to contribute to the reinstatement and refurbishment works. How these costs are calculated depends on the contract you sign, so costs may vary between residents.

St Faber’s Green offers a variety of financial structures to suit everyone’s needs. Further information specific to the costs you need to pay when leaving your apartment can be discussed with our sales staff.

All costs are charged strictly in accordance with the Retirement Villages Act 1999 (QLD).

The above frequently asked questions are a guide only, please give us a call and we will be happy to personally answer any of your queries. All information is correct as at September 2018 and is subject to change.

Register your interest

If you like what you’re seeing, complete the form below to register as an interested party. We will keep you updated with news and progress. There is absolutely no obligation to purchase.
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